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F*CK YOU Strobesnmore.com

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pOrk

Joined: Jan 03 2004
Posts: 7196
Location: Milwaukee Wi

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Last updated: 12/13/07

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Post Fri Aug 13, 2004 2:39 pm

******* sent me a bad purple whelen awhile ago, and I still cant get teh **** to replace it because I didn't tell him about it till 3 days after it got to my house. I'm SORRY I didnt get a chance to install it for 3 days. Asswad. HORRIBLE Customer service from this assclown.

Sorry I didn't post earlier, just kept slipping my mind.
Cerwin Vega Fan

Joined: Jul 22 2003
Posts: 2998

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2003 Pontiac Aztek
Last updated: 06/22/07

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Post Fri Aug 13, 2004 2:51 pm

Thanks, give me a reason to never buy from that company.
Bobby Lee

Joined: Mar 01 2003
Posts: 3367
Location: Niceville, Fl

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Post Fri Aug 13, 2004 2:53 pm

Cerwin Vega Fan wrote:
Thanks, give me a reason to never buy from that company.


x2 icon_confused.gif
Wootzah

Joined: Jan 18 2004
Posts: 514
Location: Fo'ville, ca

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Last updated: 03/25/04

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Last updated: 08/16/05

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Post Fri Aug 13, 2004 3:07 pm

hmmm...not good company i guess...

i will never order from them! thx for the tip!

biglaugh.gif
9sdime9

Joined: Jul 06 2003
Posts: 1905
Location: MA

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Last updated: 02/21/06

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Post Fri Aug 13, 2004 4:50 pm

sounds like a douche.
corvettecrazy

Joined: Dec 17 2003
Posts: 3150
Location: moved (twice)

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Last updated: 06/11/07

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Last updated: 08/31/04

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Post Fri Aug 13, 2004 8:17 pm

show the **** this thread, because as of this post he has lost 5 once possible customers and another(porK). ******* should have realized his rep could be wrecked.
Tim

Joined: Nov 16 2003
Posts: 8807
Location: Kalamazoo, MI

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1998 Pontiac Grand Am
Last updated: 03/11/07

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Post Fri Aug 13, 2004 8:20 pm

I won't be buying from them...
FatManDan

Joined: May 30 2004
Posts: 2773
Location: Roseville, MI

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Last updated: 10/29/06

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Post Fri Aug 13, 2004 9:10 pm

hmm is dirtcheapaudio good dealer?
Phil
Owner, Oznium.com

Joined: Feb 11 2003
Posts: 6523
Location: Bay Area, CA

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Post Fri Aug 13, 2004 10:22 pm

4 months ago a customer of mine recieved a set of cathodes. A few days ago he emailed and said he just got around to opening them and one tube was broken. A new tube was sent Priority Mail right away.

icon_lol.gif
pontiac4evr_14

Joined: Apr 04 2003
Posts: 2514
Location: Manson, IA

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1997 Pontiac Grand Am
Last updated: 04/11/04

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Last updated: 04/13/05

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Post Fri Aug 13, 2004 10:52 pm

Phil wrote:
4 months ago a customer of mine recieved a set of cathodes. A few days ago he emailed and said he just got around to opening them and one tube was broken. A new tube was sent Priority Mail right away.

icon_lol.gif


Thats our boy.
Adrian

Joined: Nov 17 2003
Posts: 508
Location: Area 51 UK

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Last updated: 11/07/04

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Post Sat Aug 14, 2004 2:47 am

pOrk wrote:
******* sent me a bad purple whelen awhile ago, and I still cant get teh **** to replace it because I didn't tell him about it till 3 days after it got to my house. I'm SORRY I didnt get a chance to install it for 3 days. Asswad. HORRIBLE Customer service from this assclown.

Sorry I didn't post earlier, just kept slipping my mind.


Trouble is pOrk - you've been 'spoilt' biglaugh.gif
Tim

Joined: Nov 16 2003
Posts: 8807
Location: Kalamazoo, MI

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1998 Pontiac Grand Am
Last updated: 03/11/07

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Post Sat Aug 14, 2004 6:39 am

Phil wrote:
4 months ago a customer of mine recieved a set of cathodes. A few days ago he emailed and said he just got around to opening them and one tube was broken. A new tube was sent Priority Mail right away.

icon_lol.gif


"broken" icon_lol.gif
Knox

Joined: Feb 12 2003
Posts: 6075
Location: Ft. Lauderdale/Gainesville, FL

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Last updated: 10/05/08

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Post Sat Aug 14, 2004 10:57 am

strobesnmore=bad icon_mad.gif
oznium=good icon_biggrin.gif
DragonJeep

Joined: Jul 20 2003
Posts: 3732
Location: Tampa, FL

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Last updated: 03/31/05

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Post Sat Aug 14, 2004 11:14 am

Oznium = The **** = Hands Down

mj.gif
Bobby Lee

Joined: Mar 01 2003
Posts: 3367
Location: Niceville, Fl

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Last updated: 07/08/08

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Post Sat Aug 14, 2004 12:41 pm

DragonJeep wrote:
mj.gif


yes indeed biglaugh.gif
Celicadude

Joined: Dec 21 2003
Posts: 37


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Post Wed Aug 18, 2004 6:45 am

oznium more expensive icon_biggrin.gif
Tim

Joined: Nov 16 2003
Posts: 8807
Location: Kalamazoo, MI

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Last updated: 03/11/07

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Post Wed Aug 18, 2004 8:02 am

I'm willing to pay the extra $$$ for the customer support we get here. Definitely.
Celicadude

Joined: Dec 21 2003
Posts: 37


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Post Fri Aug 20, 2004 9:44 am

For me it doesn't make a difference since I live in Belgium. Do you think I will be getting some kind of service off shore icon_wink.gif
FatManDan

Joined: May 30 2004
Posts: 2773
Location: Roseville, MI

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1995 Dodge Ram
Last updated: 08/13/07

1968 Dodge Coronet
Last updated: 01/01/05

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Last updated: 08/19/05

1998 GMC Sonoma
Last updated: 10/29/06

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Post Fri Aug 20, 2004 9:14 pm

yes...........yes i do.............phil neeeds to get some headlight strobes
domestic_disturbance

Joined: Dec 18 2003
Posts: 1443
Location: San Diego California

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1988 Dodge Daytona
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Post Mon Aug 23, 2004 7:19 am

phil=the man
i always check the OZ first before i buy any neons accesories
thestimp

Joined: Aug 22 2004
Posts: 156
Location: Naples, Florida

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1998 BMW 3-Series
Last updated: 03/15/05

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Post Mon Aug 23, 2004 10:51 am

mmmmmmmhmmm custom oznium.com vinyls....waffles...... mmmmm speaking of which A cut out of oznium on the rear window with a few cathodes would sure look good.? kinda like a lit up sign? icon_wink.gif
FatManDan

Joined: May 30 2004
Posts: 2773
Location: Roseville, MI

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1995 Dodge Ram
Last updated: 08/13/07

1968 Dodge Coronet
Last updated: 01/01/05

1974 Dodge Dart
Last updated: 01/01/05

1967 Dodge A-100
Last updated: 08/19/05

1998 GMC Sonoma
Last updated: 10/29/06

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Post Mon Aug 23, 2004 1:38 pm

thestimp wrote:
mmmmmmmhmmm custom oznium.com vinyls....waffles...... mmmmm speaking of which A cut out of oznium on the rear window with a few cathodes would sure look good.? kinda like a lit up sign? icon_wink.gif

its been done
glidden

Joined: Nov 27 2003
Posts: 433
Location: K-Zoo, Michigan

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1990 Chevrolet Silverado
Last updated: 09/05/04

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Post Tue Aug 24, 2004 8:13 am

with phils new shipping rates, his biggest competitor, (at least thats what im pickin up on here) svc, is more expensive when it comes to the superbright CC kits after shipping
pOrk

Joined: Jan 03 2004
Posts: 7196
Location: Milwaukee Wi

Gallery
1996 Chevrolet S-10
Last updated: 11/12/08

2001 Chevrolet Impala
Last updated: 02/07/07

1978 Honda CBR 929
Last updated: 12/13/07

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Post Tue Dec 05, 2006 5:49 pm

To the top, 835 days later

Still haven't gotten a replacement, and its been two years.

I don't know how or why company's like this get away with such a lack of customer service. Karma's a real *****
GlowinPontiac

Joined: Mar 04 2004
Posts: 5870
Location: Central CT

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1995 Pontiac Grand Am
Last updated: 01/14/07

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Post Thu Dec 07, 2006 7:41 pm

take a **** on the broken strobe and mail it back icon_cool.gif
banned from SG

Joined: Jul 01 2003
Posts: 3960
Location: Souf Carolina

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1973 Chevrolet Cheyenne
Last updated: 07/30/05

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Post Thu Dec 07, 2006 7:44 pm

whats their return address? i'll go punch their entire customer service dept in the temple. or go kick em in the throat with golf spikes. not the soft ones either. pretty much which ever method you prefer. i apparently have a lot of free time lol
druidman227

Joined: Jun 11 2005
Posts: 1231
Location: River Edge, NJ

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2001 Saturn SL2
Last updated: 09/05/05

2006 Saturn Vue
Last updated: 01/05/07

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Last updated: 01/11/07

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Post Thu Dec 07, 2006 7:54 pm

835 days? wow....

and banned are you in a bad mood or were you just attacked by bugs?
pOrk

Joined: Jan 03 2004
Posts: 7196
Location: Milwaukee Wi

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1996 Chevrolet S-10
Last updated: 11/12/08

2001 Chevrolet Impala
Last updated: 02/07/07

1978 Honda CBR 929
Last updated: 12/13/07

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Post Thu Dec 07, 2006 10:05 pm

Attacked by bugs, AHHAHAHAH

I **** love you druidman!!! Easily the funniest guy on here since Moss was a reg biglaugh.gif
kramer13

Joined: Jun 20 2004
Posts: 2702
Location: Seattle, WA

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1989 Chevrolet Blazer
Last updated: 02/21/06

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Post Thu Dec 07, 2006 10:34 pm

I bought from there, and got lucky.

But it took forever to ship.
druidman227

Joined: Jun 11 2005
Posts: 1231
Location: River Edge, NJ

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2001 Saturn SL2
Last updated: 09/05/05

2006 Saturn Vue
Last updated: 01/05/07

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Last updated: 01/11/07

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Post Fri Dec 08, 2006 7:57 am

thanks p0rk. love ya too biglaugh.gif
Spkrman

Joined: May 12 2004
Posts: 716
Location: Matteson, IL

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1999 Chevrolet Monte Carlo
Last updated: 05/05/05

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Last updated: 03/19/05

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Last updated: 06/05/06

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Post Fri Dec 08, 2006 8:22 am

well whats with the 5 year warranty then lmao...
josh9015

Joined: Sep 05 2003
Posts: 2195
Location: Melbourne, Florida

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2002 Ferrari 360 Modena
Last updated: 05/28/06

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Last updated: 02/12/08

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Post Fri Dec 08, 2006 12:51 pm

They must not like you. I have gotten great customer service everytime I buy from them. Must be my luck
banned from SG

Joined: Jul 01 2003
Posts: 3960
Location: Souf Carolina

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Last updated: 07/30/05

2006 Suzuki Swift
Last updated: 05/01/07

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Last updated: 09/26/06

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Last updated: 12/06/08

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Post Fri Dec 08, 2006 7:07 pm

neither.
Strobesnmore

Joined: Apr 02 2007
Posts: 9


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Post Mon Apr 02, 2007 2:05 pm

Over the past few months I have received several complaints from customers upset about a derogatory comment posted on this site over 2 years ago. I am all for free speech but requested from Phil the owner a phone call to see if he would consider just changing the title of the topic as a professional courtesy. After about 6 months of phone calls and 2 emails I received no response. Today I called and requested that he call me back and again explained why I was calling. I called back when my call was not returned and was told that Phil the Owner would not change anything and that he was fully aware of the reason I was calling. So that brings me to this post. As I said earlier I am all for free speech, I am not asking for the post to be removed just the title changed so when people search for my site a vulgar word does not pop up. They can still have my companies name I would just like the vulgar word removed. I do not think this is much to ask especially since the post is over 2 years old. I am also surprised that the company owner would refuse to call be back or get on the phone. I know at my company anyone can ask to speak with the owner and I get right on the phone or I call them back immediately.

I thank all of you who came to our defense in the post and appreciate your time.

While I have people's attention if you are looking for a great deal on Strobe Lights or LEDs visit www.Strobesnmore.com and I will beat any price on Oznium by 10% and ship it for free. This is just my way of saying sorry for bothering you the regular forum users with my little post. Just put the word Oznium in the special instructions box when placing and order.

Thanks and be safe.
TRogers

Joined: Feb 09 2005
Posts: 5321
Location: Ohio - Go Bucks!

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Last updated: 08/27/08

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Post Mon Apr 02, 2007 2:33 pm

Trying to advertise AND ***** at the same time? Wow. You're not going to gain any customers like that.


Last edited by TRogers on Mon Apr 02, 2007 2:52 pm, edited 1 time in total
BlazenSentra

Joined: Jun 18 2004
Posts: 1543
Location: Cali

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1991 Nissan Sentra
Last updated: 11/10/08

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Last updated: 11/25/07

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Post Mon Apr 02, 2007 2:37 pm

Wow... I guarantee you just lost every ounce of business that was generated out of this place.
So what if he said something, it's the internet, it's free speech, and it's a public forum!
I will never do business with a company that the owner comes to another business just to trash and bad talk when this is something that should be handled via email.
Way to lose my business and everyone I run into.
Strobesnmore

Joined: Apr 02 2007
Posts: 9


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Post Mon Apr 02, 2007 2:38 pm

My feeling is simple, if Phil thinks the post is appropriate then he should have no problem with his web site name being presented the same way, Right?
Tim

Joined: Nov 16 2003
Posts: 8807
Location: Kalamazoo, MI

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1998 Pontiac Grand Am
Last updated: 03/11/07

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Post Mon Apr 02, 2007 2:38 pm

Go away
kramer13

Joined: Jun 20 2004
Posts: 2702
Location: Seattle, WA

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1989 Chevrolet Blazer
Last updated: 02/21/06

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Post Mon Apr 02, 2007 2:52 pm

I think your coming at it the wrong way.

You say that people can contact you know problem, but you blew up at the person for asking for a tracking number. You refunded his money and cursed.

I think that says a lot about your company.
Strobesnmore

Joined: Apr 02 2007
Posts: 9


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Post Mon Apr 02, 2007 3:02 pm

I don't know what that last post is all about but I am not trashing Phil or his company. I tried to handle it via Email but Phil did not have time to respond to either of them or the 6 phone calls that were made over a 6 month period. I realize that this is a bit much but he left me with little other options. Not one phone call was ever returned, not one...
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